To help protect our customers from this scam, we wanted to share the following reminders and information regarding account and debit card safety:

• Calls or text message alerts from Pathfinder Bank will only come from our fraud protection number at 833-735-1894 and our fraud alert short code at 37268.
  
  
• If you receive calls or text messages from anyone claiming to be from Pathfinder Bank, hang up and call us back directly at (315) 343-0057.
  
  
• Pathfinder Bank will never ask you to provide personally identifying information such as online banking credentials, account numbers, card numbers, PIN, passwords, or any other sensitive details.
  
  

For more information on how to protect yourself against these types of scams, please visit our Fraud Alerts page.